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If you need help with an order, please contact Fourier Nimbus. In the mean time - Check your order status online with the carrier Update your shipping address if needed

The order placement will mostly occur through the Fourier Nimbus company website. You provide your payment information and address and we will ship the products to you. However, if you want to order multiple creative artworks and our products, then you have to contact us directly and proper lead time need to be given to fulfill your demand. We want to give our artists enough time to create the best products.

To complete an order, Fourier Nimbus will require the following: Product Category, Product Name, and quantity of the product(s) you want to order. Your shipping and billing addresses. Phone number – in case we need to contact you about your order. Email address – for order confirmation and invoice. Payment method – All orders placed directly through our online ordering system require credit card payment. (However, for bigger orders we will need a contract before proceeding with Payment.)

Yes. There are some specific items that can be ordered in bulk such as Terracotta products (Terracotta tiles, jewelry, clay dolls etc.) and birdhouses. The fulfillment of the bulk orders will require certain lead time (3-6 months) and advance payments of 20% of MRP cost. Such orders will be handled separately. For more information, email us at workcenter@fouriernimbus.com.

Yes, Terracotta products and Birdhouse products can be pre-ordered if not available. There is a limit to the pre-order amount.

Yes. The custom orders need to be very well specified by the customer in terms of size, material, color, design and other specifications. Custom orders will require time and coordination between Fourier Nimbus and the artisans. The lead time of such orders will vary depending on the complexity of the work. Customers will be provided the price point of custom products after review of feasibility & resource availability, which needs to be paid in full upfront.

We’ll work with you to replace it as quickly as possible! Please send us a picture of the damaged item(s) along with your order number to: workcenter@fouriernimbus.com. If we can not replace, we will refund you as soon as we receive the item.

For ecommerce orders first return the item or items to the following address: 2046 Wealdwood Ct., Saint Louis, Missouri 63122 Then, we will issue a credit to your original form of payment for the original transaction, including the cost of the item with tax. Shipping fees are non-refundable.